Melbet Privacy
Navigation Guide:
Updated: June 15, 2025
1. Overview
Welcome to Melbet Gaming Platform (referred to as "we," "us," or "our service"). We prioritize safeguarding your personal data and maintaining your privacy throughout your gaming experience on our platform.
This privacy statement outlines our practices for collecting, utilizing, sharing, and securing your personal information when you:
- Browse our gaming platform
- Register and maintain an account
- Participate in games and promotional activities
- Reach out to our customer service
- Access our mobile applications and related features
By accessing our platform, you consent to the information handling practices outlined in this document. Should you disagree with these practices, we recommend discontinuing use of our services.
Special Notice for Indian Players: This policy adheres to the Information Technology (Reasonable Security Practices and Procedures for Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000, and relevant Indian data protection regulations.
2. Data Collection
2.1 Personal Details
We gather personal details that you voluntarily share with us, including:
- Identity Details: Complete name, birth date, citizenship, and official identification documents (necessary for account verification)
- Communication Details: Email, telephone number, and home address
- Profile Information: Login credentials, password, and security verification questions
- Payment Details: Banking information, payment preferences, transaction records, and card details
- Verification Materials: Photographs, identity documents, and data submitted during account confirmation
2.2 System-Generated Information
During platform usage, we automatically capture specific data, including:
- Equipment Details: IP location, device model, system version, browser specifications and configurations
- Activity Information: Visited sections, session duration, source websites, interactions, and platform engagement
- Geographic Information: Approximate location derived from your IP address
- Gaming Data: Game selections, betting behaviors, playing history, and session length
2.3 External Source Information
We may obtain data about you from external sources, including:
- Identity confirmation services
- Financial transaction processors
- Fraud prevention systems
- Credit assessment agencies
- Government databases
- Promotional partners
Essential Privacy Information
Information Security
Your personal data is protected through advanced SSL encryption and maintained on secure server infrastructure.
Identity Confirmation
Legal requirements mandate identity verification to combat fraud and ensure compliance with financial regulations.
Site Cookies
We employ cookies to improve your browsing experience and deliver customized content.
Data Management
You maintain the authority to view, modify, and remove your personal information.
3. Information Usage
We utilize collected information for multiple objectives, including:
3.1 Platform Operations
- Establishing and maintaining user accounts
- Handling financial deposits and withdrawal requests
- Delivering gaming and wagering services
- Supplying customer assistance
- Managing transactions and sending confirmation notices
3.2 Regulatory Compliance
- Confirming user identity (Customer Due Diligence)
- Preventing fraudulent activities, money laundering, and underage participation
- Meeting legal requirements
- Addressing legal inquiries or judicial orders
- Safeguarding our legal interests and upholding our terms
3.3 Platform Enhancement
- Examining usage trends to enhance user satisfaction
- Creating new functionality and offerings
- Resolving technical problems
- Performing research and data analysis
3.4 Promotional Activities
- Distributing special offers, rewards, and platform updates
- Customizing your platform experience
- Gathering user feedback via questionnaires
- Notifying about new gaming options and features
Communication Settings: You may unsubscribe from promotional messages anytime through your account preferences or using the unsubscribe option in our communications.
4. Data Sharing
We may disclose your information to these entities:
4.1 External Service Partners
We share data with third-party partners who assist in business operations and service delivery, including:
- Financial processors and banking institutions
- Identity confirmation services
- Customer service providers
- Technology infrastructure suppliers
- Gaming content creators and software developers
- Analytics and data processing services
4.2 Government Authorities
We may share your data with regulators, enforcement agencies, and official bodies when:
- Mandated by legislation, regulation, or legal proceedings
- Essential to protect our rights, assets, or security
- Required to prevent unlawful activities
- Requested by gaming licensing authorities
4.3 Corporate Transactions
During merger, acquisition, asset transfer, or insolvency proceedings, your data may be included in such transactions. We will inform you via email and/or website announcement about ownership changes or modified use of your personal information.
4.4 Authorized Sharing
We may share your data with additional parties when you provide explicit permission.
Cross-Border Transfers: Your data may be transferred and processed in jurisdictions outside India. We ensure such transfers meet applicable privacy regulations and implement suitable protections for your information.
5. Security Measures
We deploy suitable technical and administrative safeguards to protect your personal data from unauthorized access, modification, disclosure, or destruction. These protections include:
- Data Encryption: All sensitive data is protected using industry-standard SSL/TLS encryption protocols
- Permission Controls: Rigorous access limitations and authentication procedures for our personnel
- Network Protection: Advanced firewall infrastructure to block unauthorized access attempts
- Security Reviews: Routine security evaluations and vulnerability testing
- Personnel Education: Continuous security awareness programs for our team
Although we implement robust protection measures for your personal data, no internet transmission or digital storage method is completely secure. We cannot ensure absolute protection but continuously enhance our security protocols.
User Security Obligations: You must maintain confidentiality of your login credentials and are accountable for all account activities. Please report any unauthorized account access or security incidents immediately.
6. User Rights
According to applicable privacy regulations, you possess specific rights concerning your personal data:
| User Right | Explanation |
|---|---|
| Information Access | You may request copies of personal data we maintain about you. |
| Data Correction | You may request updates to incorrect or incomplete information. |
| Information Deletion | You may request removal of your personal data under specific conditions. |
| Processing Limitation | You may request restrictions on our use of your personal information. |
| Data Transfer | You may obtain your information in structured, standard, and machine-readable format. |
| Processing Objection | You may oppose our processing of your personal data for specific purposes. |
| Consent Withdrawal | You may revoke consent anytime where we depend on consent for processing. |
To exercise these rights, contact us using the details in our "Contact Information" section. We will address your request within 30 days.
Right Restrictions: These rights may have limitations under certain conditions, such as legal retention obligations or when disclosure might negatively impact others' rights and freedoms.
7. Cookie Information
Our platform employs cookies and similar tracking mechanisms to gather and store data about your platform interactions.
7.1 Cookie Categories
- Required Cookies: Essential for proper platform functionality
- Analytics Cookies: Enable us to count users and understand site navigation patterns
- Preference Cookies: Allow us to customize your user experience
- Marketing Cookies: Monitor browsing behavior to display relevant promotions
7.2 Cookie Control
Most browsers enable cookie management through settings preferences. For comprehensive cookie information, including viewing, managing, and deleting cookies, visit www.aboutcookies.org.
Important Note: Blocking cookies may impact platform functionality and restrict access to certain features.
8. External Services
Our platform may include links to external websites, plugins, and applications. Accessing these links or enabling connections may permit third parties to gather or share your data. We do not manage these external platforms and are not accountable for their privacy practices. We recommend reviewing the privacy policy of each external website you visit.
8.1 Gaming Content Providers
We collaborate with various gaming providers to offer diverse gaming options. These providers may collect and handle your data according to their privacy policies when you access games on our platform.
8.2 Financial Processors
For deposits and withdrawals, your financial data is handled by external payment processors who maintain their own privacy policies and security protocols.
9. Information Retention
We maintain your personal data as long as necessary to achieve the purposes described in this policy, unless extended retention is required or authorized by law. Our retention duration depends on:
- Duration of our business relationship
- Legal obligations affecting our operations
- Limitation periods for legal proceedings
- Regulatory compliance requirements
When personal information is no longer required, we will securely remove or anonymize it.
Account Termination: Upon account closure, we may preserve certain data as legally required or for valid business purposes, including dispute resolution, agreement enforcement, or regulatory compliance.
10. Updates & Changes
We may revise this privacy policy periodically to reflect practice changes or for operational, legal, or regulatory purposes. Updated policies will be published here with a revised "Updated" date.
We recommend regular policy review to stay current on our privacy practices. Continued service use after modifications indicates acceptance of the revised policy.
For substantial changes significantly affecting your rights, we will provide enhanced notification through email alerts or website announcements.