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Common Questions & Answers
What's the account verification process?
Navigate to your profile settings and click "Verify Account." Submit clear images of your government ID, a current selfie, and proof of residence. Account verification typically completes within 12-48 hours.
Which payment options do you support?
Our platform accepts multiple payment solutions including direct bank transfers, UPI payments, major credit and debit cards, plus digital wallets like Paytm, PhonePe, and GPay. Every transaction uses advanced SSL protection.
What are your withdrawal timeframes?
Standard withdrawals process between 30 minutes to 6 hours based on your selected payment method. Premium members receive expedited processing for faster fund access.
How do I activate my welcome bonus?
First-time users can activate welcome bonuses by completing their initial deposit and applying the promotional code during checkout. Check our current promotions page for available bonus offers.
What responsible gaming support is available?
We promote healthy gaming habits through our dedicated support team. Contact us for assistance with spending limits, gaming breaks, or account restrictions. Professional counseling referrals are available when needed.